|from:||Small, Matthew (IC) <firstname.lastname@example.org>|
|date:||Fri, Apr 20, 2018 at 12:40 PM|
|subject:||Complaint Ref. # 749596|
Mr. Kinden, Further to our phone call yesterday, I am writing you to request new information or documentation in support of your allegations against Pascal Gagnon of Ginsberg, Gingras & Associates Inc.
To summarize our call yesterday, I advised that, based on the information I had available to me at the time, it did not appear that I would be able to “reopen” your prior complaint. Our conversation ended abruptly shortly after that without me being able to explain what I meant, and without us having discussed your concerns in more detail. What I was unable to explain at the time, is that we require new information/evidence concerning a trustee’s conduct/administration in order to “reopen” a complaint to which the Office of the Superintendent of Bankruptcy (OSB) has previously responded.
Please take into consideration that the OSB can only operate within the scope of its regulatory mandate, which is to say that we do not advocate for any party in a bankruptcy proceeding. Please also note that Ginsberg, Gingras & Associates Inc. do have a right to refuse reappointment to the administration of a bankruptcy estate once an application for bankruptcy discharge has been heard by the Court. If you are looking for someone to advocate on your behalf you may want to seek independent legal advice or alternatively legal aid.
What I understand of your concerns/allegations so far is that (1) Ginsberg, Gingras & Associates Inc. refuses to work with you, (2) no other trustees is willing to work with you, (3) you cannot afford a lawyer, and (4) the Court in Gatineau is unable to help you. Please confirm if this is accurate and please provide any additional information and evidence in support of your complaint against Ginsberg, Gingras & Associates Inc. As noted previously, as the regulator we cannot advocate for you and we have no authority to facilitate your application for discharge from bankruptcy.
If you are unable to provide a response to my request with the requested information by April 26, 2018 I will close your complaint based on the information provided.
Thank you, Matthew Small
Senior Bankruptcy Analyst, Office of the Superintendent of Bankruptcy
Innovation, Science and Economic Development Canada / Government of Canada
email@example.com / Tel: 416-270-2028 / TTY: 1-866-694-8389